I'm a designer, strategist and researcher — and always in search of an elegant solution.

Skills and services

I’m currently a design consultant Deloitte Digital, based in Sydney. My work blends content and product strategy as well as UX writing, design and research.

💬
Content design and strategy
UX writing
Micro-copy
SEO
Content marketing
Content operations
Information Architecture
📐
UX research and design
Exploratory research
User testing
Journey maps
User flows
Prototyping
💡
Product strategy
Strategy and visioning
Business alignment
Feature prioritisation
Roadmapping

Values

In both my design process and the end product itself, I find myself returning to five things.

❤️
Be human

Show empathy, speak to genuine user needs and business needs.

💭
Be considered

Prioritise to make thoughtful design decisions, informed by a rationale.

⚖️  
Be truthful

Be informed by data, be transparent in my process and the product to build confidence and trust.

👌
Be respectful

Help users of all ability to meet goals, being mindful of their time and effort.

🐱
Stay curious

Be open to learning, experimenting and keep asking 'why?'

Experience

  • Design consultant
    Content & Experience
    September 2019 — Current
    Deloitte Digital
I consult in Deloitte Digital’s Applied Design practice, specialising in content experiences. My projects have included migration, redesign and operations enhancement across impactful citizen products and multi-national brands.
‍
  • Finder.com.au
    Content strategist & producer
    Cryptocurrency & Money Transfers, Global
    November 2017 — June 2019
I was in a high growth company finder.com.au. Our small team was responsible for growing the cryptocurrency vertical and managing global contractors. You can ask me about riding the initial cryptocurrency boom of 2017 to grow a seven-figure revenue vertical, or developing a large scale production process to produce thousands of pages over 70+ domains and 10 languages.
‍

Education

  • General Assembly
    JavaScript development
    Bootcamp
    Certified March 2019
  • UNSW
    B. Commerce/Arts with Distinction (Honours I)
    First Class Honours in English Literature
    Majors: Marketing, Philosophy and English Literature

When I'm offline...

I also do even more writing, paint, read and watch a lot of reality TV.

Writing achievements

  • 2021: Recipient of Sydney Opera House 'Antidote' x Sweat Shop Literary Movement Mentorship
  • 2019: Winner of national Overland Victoria University Short Story Prize
  • 2016: Shortlist for national Emerging Writer's Festival Monash Prize